What you need to know Call Park and Call Pickup features allows you to put a call on hold within your office and continue the conversation from another phone within your office. This is done by using Feature Access Codes. Help Topics A How do I place a call on hold for it to be retrieved from another phone (Call …
What you need to know The Call Waiting feature, allows you to place a call on hold to answer a different call. When you are on an active call, a tone alerts you to a new call and you can choose to answer or ignore the call. This feature can be configured from the My Phone Next Portal, click here. …
What you need to know Simultaneous Ring (also known as Sim Ring) is a Mobility feature that, when enabled, rings your office phone and another phone of your choice at the same time. Additionally, schedules can be assigned to this feature so calls will ring your Simultaneous Ring phones only during certain times of the day, days or the week, …
What you need to know The Unified Messaging feature allows you to retrieve voice messages via the Voicemail page on the My Phone Next dashboard, or via email. Voice mails are sent in.wav format. Optionally, notifications can be sent to a mobile phone via text or email. This feature can be configured from the My Phone Next Portal, click here. …
A Placing Calls B Answering Calls A. Placing Calls Several options for placing calls are presented. These functions can be used with the Communication Buttons, by right-clicking on a Contact, or you can input a number to Dial for Voice or Video Calls by clicking the Dialpad Button. Place calls using Dialpad To place a call using your Dialpad, select …
If you want to place a call on hold and retrieve it from another location in the office, you can use the call park feature. While on an active call, the desktop and mobile application provides you with various methods to park and retrieve a call. This guide reviews the steps for parking and retrieving calls using your app. A …