What you need to know The Barge In feature enables you to use a Feature Access Code (FAC) to answer a call that was directed to another subscriber, or barge-in on the call if it was already answered. Barge In can be used across locations. To barge in on a call, dial Feature Access Code *33. You will then hear …
What you need to know The Call History feature provides a detailed report of your missed, placed, and received calls. This feature can be configured from the My Phone Next Portal, click here. *Please Note: Only the site administrator can setup users in the My Phone Next portal. Ask your site administrator if you do not have access into the …
What you need to know This feature will send calls to a destination of your choice if your phone is not connected to the network for any reason, such as power outage, failed Internet connection, or wiring problem. This feature can be configured from the My Phone Next Portal, click here. Help Topics A How do I set up Business …
What you need to know Three types of call forwarding can be set up on the My Phone Next Portal: Always – forwards all incoming calls to the destination you choose. When Busy – forwards all incoming calls to the destination you chose while phone is in use or user is set to busy. When no answer – forwarding only …
What you need to know Call Park and Call Pickup features allows you to put a call on hold within your office and continue the conversation from another phone within your office. This is done by using Feature Access Codes. Help Topics A How do I place a call on hold for it to be retrieved from another phone (Call …
What you need to know The Call Waiting feature, allows you to place a call on hold to answer a different call. When you are on an active call, a tone alerts you to a new call and you can choose to answer or ignore the call. This feature can be configured from the My Phone Next Portal, click here. …
What you need to know Simultaneous Ring (also known as Sim Ring) is a Mobility feature that, when enabled, rings your office phone and another phone of your choice at the same time. Additionally, schedules can be assigned to this feature so calls will ring your Simultaneous Ring phones only during certain times of the day, days or the week, …
What you need to know The Unified Messaging feature allows you to retrieve voice messages via the Voicemail page on the My Phone Next dashboard, or via email. Voice mails are sent in.wav format. Optionally, notifications can be sent to a mobile phone via text or email. This feature can be configured from the My Phone Next Portal, click here. …