What you need to know Welcome to Verizon! Your new business voice communications solution is an easy-to-use service designed to enhance communications with your co-workers, customers, and suppliers. It will help you work more efficiently – from virtually anywhere. In this guide, you will find getting started information to get you up and running quickly with basic feature information. For …

What you need to know Selective Calls is where you can create different rules to accept, reject, or forward certain calls based on the phone number or the person calling and/or the time of day and day of the week when the calls are received. Introduction Selective Calls is where you can create different rules to accept, reject, or forward …

What you need to know Office Anywhere (sometimes simply called “Anywhere”) is a feature allowing you to receive calls on the phone of your choice, such as your personal mobile phone: Receive calls on an alternate phone – Office Anywhere allows calls placed to a user’s office phone to ring any phone(s) set up with the feature. Most users designate …

Help Topics A Feature Overview B Check Messages   A. Feature Overview The Voicemail page allows you to listen to and store your voicemail messages from the My Phone Next Portal. Please note: For help with Settings on the Voicemail page, please review the Unified Messaging (My Phone Next) article for additional information on setting up your voicemail, voicemail to …

What you need to know This article describes the Remote Office feature. Help Topics A Enable/Disable Remote Office   A. Enable/Disable Remote Office Remote Office enables you to use your home or cell phone as your business phone by directing all incoming calls to ring the remote office phone. If you have Remote Office enabled, your remote location rings, and …

What you need to know This article describes the Sequential Ring feature. Help Topics A Feature Overview B Feature Prerequisites/Restrictions C Feature Operation D Feature Setup   A. Feature Overview Sequential Ring allows you to create a list of up to 5 additional numbers (total of 6) to ring in a specific order when you receive an incoming call. Specific …

What you need to know This article describes the Priority Alert feature. Help Topics A Feature Overview B Prerequisites/Restrictions C Feature Setup D Adding a New Schedule   A. Feature Overview The criteria for each Priority Alert entry can be a list of up to 12 phone numbers or digit patterns, a specified time schedule, and a specified holiday schedule. …

What you need to know This article describes the My Directory feature. Help Topics A Feature Overview B Accessing the Directory C Accessing my Contacts   A. Feature Overview The Directory feature allows you access to the main Directory (Company Directory) and your Personal Directory (My Contacts). For ease of use, set up your Directory prior to configuring others. The …

What you need to know This article describes the Hoteling Guest feature. Help Topics A Feature Overview B Feature Setup   A. Feature Overview Hoteling enables a user’s phone profile of phone number, features, and calling plan to be temporarily loaded onto a shared (host) phone. It is comprised of two features: Hoteling Host and Hoteling Guest that work together …

What you need to know You are busy enough managing customers, employees, meeting, etc. Fielding random solicitation calls from unknown callers is not what you need. These calls are a disruptive and anti-productive. The Reject Unidentified Caller feature enables business and individuals to reject all calls that have an unidentified caller id. Before the Unidentified Caller feature can be used …