View how to host and join a My Room session on your mobile app, Connect.

View steps on how to create and add contacts to a group in the Connect app.

View how to send and receive chat messages using Connect.

Pull a call from your desktop app to your mobile app.

Transferring Calls If you are on an active call, you can transfer calls to another contact within the company directory or an ad-hoc number. This article provides details on transferring calls with Connect. A How do I perform a blind transfer? B How do I perform an attended audio transfer? A. How do I perform a blind transfer? To perform …

How do I initiate a three-way call? To create a three-way conference call, while you are on an active call, select the Options icon in the bottom-right corner of your screen. Then choose Conference. You can then select from your contacts or dial a number to call. Once they have answered the call, the three parties will automatically be added …

How do I place a call on hold? To put a call on hold, during an active call, select the Hold button. The caller will go on hold and hear the on-hold audio based on the music-on-hold file that has been set up for your business.

Placing Voice and Video Calls Connect allows you to place and receive business calls over the cellular network using your business phone number. This article provides details on placing voice and video calls. A How do I place a voice call? B How do I place a video call? C How do I place a call from chat? A. How …

Connect is a mobile app optimized for business messaging and calling. Connect keeps mobile professionals fully connected to the workplace with easy access to people and information from their smartphone. It uses your business identity when you make business calls so you can maintain a professional business image while keeping your personal mobile number private. With features like business calling and …