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Connect – My Room Host and Join
View how to host and join a My Room session on your mobile app, Connect.
Connect – Creating a Contact Group
View steps on how to create and add contacts to a group in the Connect app.
Connect – Sending and Receiving Chat Messages
View how to send and receive chat messages using Connect.
Connect – Pulling a Call
Pull a call from your desktop app to your mobile app.
Connect – Transferring Calls
Note: Effective January 31st, 2026, the Virtual Communications Express (VCE) MobileConnect App will be discontinued which will prevent further mobile and PC use. This change will not impact your use of an IP desktop phone. To discuss other service options available, please call 1-800-VERIZON (1-800-837-4966) to speak with a sales representative. Transferring Calls If you are on an active call, …
Connect – Initiating a Three-Way Call
Note: Effective January 31st, 2026, the Virtual Communications Express (VCE) MobileConnect App will be discontinued which will prevent further mobile and PC use. This change will not impact your use of an IP desktop phone. To discuss other service options available, please call 1-800-VERIZON (1-800-837-4966) to speak with a sales representative. How do I initiate a three-way call? To create …
Connect – Placing a Call on Hold
Note: Effective January 31st, 2026, the Virtual Communications Express (VCE) MobileConnect App will be discontinued which will prevent further mobile and PC use. This change will not impact your use of an IP desktop phone. To discuss other service options available, please call 1-800-VERIZON (1-800-837-4966) to speak with a sales representative. How do I place a call on hold? To …
Connect – Placing Voice and Video Calls
Note: Effective January 31st, 2026, the Virtual Communications Express (VCE) MobileConnect App will be discontinued which will prevent further mobile and PC use. This change will not impact your use of an IP desktop phone. To discuss other service options available, please call 1-800-VERIZON (1-800-837-4966) to speak with a sales representative. Placing Voice and Video Calls Connect allows you to …
Connect – Getting Started
Note: Effective January 31st, 2026, the Virtual Communications Express (VCE) MobileConnect App will be discontinued which will prevent further mobile and PC use. This change will not impact your use of an IP desktop phone. To discuss other service options available, please call 1-800-VERIZON (1-800-837-4966) to speak with a sales representative. Connect is a mobile app optimized for business messaging …
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