What you need to know
Assigning applications to users allows them to download and use mobile and desktop applications. Administrators can assign these to users when they are initially set up as a user in the Enterprise Portal, or they can assign to a user after the user is already set up. In this guide, we'll review the steps for assigning applications and application add-ons to existing users.
Application add-ons include the Collaboration Bundle, which is required for users to have access to the My Room feature of the UC-One applications. It enables users to collaborate with other users, including:
- Instant messaging communications
- User’s presence information
- My Room - audio conferencing
- My Room - video conferencing
- Desktop and file sharing
- Guest user access
The Collaboration Bundle is included with the Premium Stations and offered as an “a la carte” upgrade for Standard Stations. The Video Conferencing add-on is also included with Premium Station types and offered as an upgrade package for Standard Stations that have been assigned the Collaboration Bundle.
Assign Applications and Application Add-ons to Users
- Log in to the Enterprise Portal.
- Select your site from the drop-down menu.
- Select the Users tab in the left-hand navigation menu.
- Select the Actions drop-down menu and then select Edit next to the user you would like to assign these features to.
- The Edit User window will appear. From here, select Mobile & PC Applications.
- Check the boxes of the applications you would like assigned to the user.
- Below the application options, you can choose which add-ons to add to the user. Select the add-ons you would like to assign.
- Then select Save to save your changes.
- For Premium Stations, the Collaborate Bundle option will be disabled as it is inherently included with the Station package and cannot be unassigned. Optionally, the Video Conferencing add-on is also included with Premium Stations and can be enabled. For Standard Stations that do not inherently include the Collaboration Bundle or Video Conferencing add-on, both can be enabled for Standard Station users as long as a la carte licenses have been purchased for the site.
- The Video Conferencing add-on adds the ability for users to dynamically upgrade My Room Audio Conferences to Video Conferences. It is important to note that even though the Video Conferencing add-on is inherently included with Premium Station types, it still must be activated via the Call Forwarding Collaborate tab.
- Users that do not have the Collaboration Bundle assigned to them will not be able to use the My Room feature in the UC-One applications.
- Maximum Number of Shared for Premium Stations: 35
- Maximum Number of Shares for Standard Stations: 5
Note: Once the soft clients are shared, the user will see them in the Mobile App and Desktop Softphone area of the My Phone portal. The user's ID will be displayed from My Phone, and the password is the same password used to log in to My Phone.
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