What you need to know Administrators can view licenses per location or across all locations, as a downloadable CSV file. Administrators are provided both a viewable/downloadable report, allowing the ability to filter by all locations or individual sites, as well as an API. The following information is provided: Location name/ID Total number of users provisioned Total licenses deployed Number of telephone …
My Phone Next Portal: Schedules
What you need to know You can create schedules that allow you to apply specific call settings at different times of the day or days of the week. Once your schedules are created, you can select to apply those schedules to your selective call settings, simultaneous ring settings, and/or priority alerts. Help Topics A Accessing the My Phone Next Portal …
Enterprise Portal: User Information and Assignments
This guide reviews how administrators can view and modify a user’s information and assignments within the admin portal.
My Phone Next Portal: Accessing the User Portal
What you need to know The Call History feature provides a detailed report of your missed, placed, and received calls. This feature can be configured from the My Phone Next Portal, click here. *Please Note: Only the site administrator can setup users in the My Phone Next Portal. Ask your site administrator if you do not have access into the …
My Phone Next Portal: Block My Caller ID for Forwarded Calls
What you need to know The Block my Call ID for Forwarded Calls feature allows you to block your phone’s identity to external parties when receiving a transferred or forwarded call. Callers will see “anonymous” if they have the Connected Line Presentation feature. This feature will not block your identity for internal calls from within your Enterprise or Site. This …
My Phone Next Portal: Do Not Disturb
What you need to know When enabled, this feature will give all incoming calls the busy treatment. Optionally, you can enable a Ring Reminder to play a brief tone on your desktop phone when you receive incoming calls. Note: Only the site administrator can setup users in the User Portal. Ask your site administrator if you do not have access …
My Phone Next Portal: My Apps (Downloading)
What you need to know By adding the UC-One clients to your daily business communications devices you can leverage a convenient, common and intuitive interface for cloud and mobile calling and collaboration services. Use your PC instead of a desk phone to make calls and use IM and My Room features. Calls from your mobile phone look just like a …
My Phone Next Portal: Resetting your Portal Password
What you need to know Should you forget or misplace your My Phone Next password, you can easily reset it. This feature can be configured from the My Phone Next Portal, click here. Help Topics A How to Reset your My Phone Next Portal Password? A. Resetting your My Phone Next Portal Password From the login page of the My …
Enterprise Portal: Managing Initial Default Voicemail PIN
In this guide you will find Introduction to configuring your voicemail PIN.
Enterprise Portal: User Intercept
This guide reviews how an administrator can enable and modify the user intercept feature for a user within the admin portal.