This quick start guide introduces you to the main features and functions of the Poly CCX 400, 500, 600 & 700 series phones.
Protected: Connect – Placing Voice and Video Calls – WIP Related Articles
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Connect – My Room Host and Join
View how to host and join a My Room session on your mobile app, Connect.
Connect – Creating a Contact Group
View steps on how to create and add contacts to a group in the Connect app.
Connect – Sending and Receiving Chat Messages
View how to send and receive chat messages using Connect.
Connect – Pulling a Call
Pull a call from your desktop app to your mobile app.
My Phone Next Portal: Emergency Location for Emergency Services
Use this guide for steps on how to update your emergency location in the My Phone Next portal.
Enhanced 911 (E911) Emergency Services
You can choose RedSky as the E911 emergency call provider. The RedSky Enhanced Emergency (E911) service is designed for organizations with a hybrid or nomadic workforce. It provides dynamic location support and a network that routes emergency calls to Public Safety Answering Points (PSAP) around the US, its territories, and Canada. RedSky provides an emergency call management portal and an …
Meet Me Bridge
This guide will show you a step-by-step process to set up your Meet Me Bridge within the Admin Portal.
Device Swapping for a User
Adding an Device Select the Devices tab from the left-hand navigation. Select Add Ported Device. The Add Device wizard will appear. From here, choose the Site where you would like to add the device. Next, choose the device you would like to add from the Device drop-down menu. Note: You can only choose the available devices for your location. If …