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How do I retrieve a held call from another phone?

This video will show you how to retrieve a call held on another phone.

How do I place a call on hold to be retrieved from another phone?

This video will show you how to place a call on hold and retrieve that call on another phone.

How do I send a call directly to voicemail from my phone?

This video will show you how to send a call directly to your voicemail.

How to perform a warm transfer while on your phone?

This video will show you how to perform a warm transfer.

How to perform a blind transfer on your phone?

This video will show you how to perform a blind transfer.

How to change the number of rings before calls go to voicemail?

This video will show you how to change the number of rings before the call will go to voicemail.

How do I record my voicemail greeting using my Poly phone?

This video will show you how to record a voicemail greeting.

How do I access my voicemail?

This video will show you how to access your voicemail.

Where can I find my voicemail password?

This video will show you where you can find your voicemail password.

Hunt Groups – Assigning Call Routing

This video is a Quick Start on how to Assign call routing.

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  • Home
  • Administrators
    • Getting Started
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    • Guides
  • End Users
    • Getting Started
    • Video Library
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  • Phones & Equipment
    • Phone Tutorials & Guides
    • ATA & Accessories
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  • Call Center
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