Polycom TRIO 8800 & 8500

This video will provide you with all the basic information needed to use your Polycom ®️️️ Trio 8800 & 8500 Conference Phone.

Meet Me Bridge

This guide will show you a step-by-step process to set up your Meet Me Bridge within the Admin Portal.

Polycom VVX 350 & 450

This video will provide you with all the basic information needed to use your Polycom®️ VVX 350 & 450 device.

Device Swapping for a User

Adding an Device Select the Devices tab from the left-hand navigation. Select Add Ported Device. The Add Device wizard will appear. From here, choose the Site where you would like to add the device. Next, choose the device you would like to add from the Device drop-down menu. Note: You can only choose the available devices for your location. If …

Polycom VVX 150 & 250

This video will provide you with all the basic information needed to use your Polycom®️️ VVX 150 & 250 Device.

Enterprise Portal: Location-level Inventory Reports

What you need to know Administrators can view licenses per location or across all locations, as a downloadable CSV file. Administrators are provided both a viewable/downloadable report, allowing the ability to filter by all locations or individual sites, as well as an API. The following information is provided: Location name/ID Total number of users provisioned Total licenses deployed Number of telephone …

My Phone Next Portal: Schedules

What you need to know You can create schedules that allow you to apply specific call settings at different times of the day or days of the week. Once your schedules are created, you can select to apply those schedules to your selective call settings, simultaneous ring settings, and/or priority alerts. Help Topics A Accessing the My Phone Next Portal …

My Phone Next Portal: Accessing the User Portal

What you need to know The Call History feature provides a detailed report of your missed, placed, and received calls. This feature can be configured from the My Phone Next Portal, click here. *Please Note: Only the site administrator can setup users in the My Phone Next Portal. Ask your site administrator if you do not have access into the …

My Phone Next Portal: Block My Caller ID for Forwarded Calls

What you need to know The Block my Call ID for Forwarded Calls feature allows you to block your phone’s identity to external parties when receiving a transferred or forwarded call. Callers will see “anonymous” if they have the Connected Line Presentation feature. This feature will not block your identity for internal calls from within your Enterprise or Site. This …