My Phone Next Portal: Resetting your Portal Password

What you need to know

Should you forget or misplace your My Phone Next password, you can easily reset it.

This feature can be configured from the My Phone Next Portal, click here.

Help Topics

A. Resetting your My Phone Next Portal Password

1. From the login page of the My Phone Next Portal, click the Forgot your password link.

2. Enter your Username.
3. Click the Reset Password link.

4. An email will be sent with a link to reset your password.

Note: The password link expires in 24 hours, you will need to follow the password reset procedure again if you do not reset your password during this time limit.

5. Once you have received the email, click the link. You will be redirected to the My Phone Next Portal.
6. You will be prompted to change your Password. Choose a replacement Password and enter it in the New Password field and confirm the new password.
7. Then, click Change Password.

Note: New passwords must meet the following criteria:

• At least 10 characters long.
• Does not contain the username, telephone number or alternate ID.
• Contains at least one character from each category:
• Uppercase Letters.
• Lowercase Letters.
• Numbers.
• Non-alphanumeric characters.
• It must be changed after 90 days.